AccessTicket

I had a great time at Primavera but one of the highlights was being able to delete this terrible thing from my phone. Sells your data to third-party companies (I received a LOT more spam emails after I had to download it), difficult to use, no help from customer support (didn't even read the message I sent), and a huge step backwards generally. Not everybody wants to use their phone as a ticket, and it should not be the only option. Bring back paper tickets!

This app is not fit for purpose. It has caused us so much stress due to initially being unable to upload our ID. Then we tried to access the app on another device and that has seemed to cause trouble with having access to our tickets at all. It's been a very stressful experience and hopefully we can get into the festival now. :-( :-(

To activate tickets purchased in Dice you are supposed to enter and verify your phone number associated with your Dice account. There is nowhere to enter a phone number. There are only 2 buttons: "activate tickets" and "log in". Clicking activate tickets prompts you to take a picture of your tickets which you don't have through Dice. And there's no where to register for an account so you can't log in unless you've already activated your tickets. Catch 22. There is no help, faq or contact. Awful